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Shenandoah Tech Forest

Services

Virus and security help

Something got clicked and now something’s wrong. I clean it up, tell you in plain English what happened, and set things up so it’s less likely to happen again.

Sound familiar?

  • Pop-ups and ads keep appearing
  • The computer suddenly got very slow
  • You clicked a suspicious link or email attachment
  • Programs or toolbars you don’t recognize

What I do

  • Full malware and virus scan, and removal
  • Browser clean-up and a check of your extensions
  • Antivirus setup
  • A look at your password security, with recommendations
  • Basic hardening: firewall and updates
  • An explanation of what happened and how to avoid it next time

How it works

  1. A quick call

    Tell me what happened. I’ll walk you through what to do right away and we’ll decide whether remote or on-site makes more sense.

  2. Clean-up and removal

    I scan thoroughly, remove the threats, and check for anything left behind.

  3. Lock it down

    I set up antivirus, update the system, and show you what to watch for from here on.

Pricing

I quote after I’ve looked at it.

Every situation is different, so you get a price before any work begins. For a sense of scale, a recent adware clean-up was $60.

See what recent jobs cost

Think you have a virus?

Send me a message and tell me what you’re seeing. If you’re not sure whether it’s a real problem, I’ll tell you that too.